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Washtenaw Community College- Blackboard Information

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Blackboard (Student): Frequently Asked Questions

Can my computer run Blackboard effectively?
The Blackboard software requires a current web browser, a current version of Java, and at least a dialup Internet connection. However, some Blackboard websites are rich with multimedia content. For this reason, WCC recommends:
  • Pentium 4 PC or equivalent Macintosh computer.
  • 128k or faster broadband connection to the Internet.
  • Updated versions of the following software:
    • Windows Media Player
    • Quicktime
    • Adobe Flash
    • Adobe Acrobat Reader
    • Real Player
Please see the Detecting your computer's capabilities page on the Distance Learning website to check for plug-ins already installed on your computer. Other software may be required depending on what courses you are taking. See your class syllabi for details.

  1. How do I change my Blackboard password?

  2. I don't remember my netID password. How can I get it?

  3. What kind of web browser do I need to use Blackboard?

  4. I still have a question about Blackboard. Who do I contact for technical support?

  5. How do I log in to Blackboard?

  6. What's my netID and password?

  7. Where can I go to get Blackboard training?

  8. Can my computer run Blackboard effectively?

  9. What computer skills will I need for a class that uses Blackboard?

  10. I had problems with a quiz or exam in Blackboard. What should I do?

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